Team Supervisor
1 week ago
A prominent provider of equipment solutions specializing in ALD, ASD, Diffusion, and CVD tools is seeking a dedicated individual to take on a leadership role within our dynamic team.
Your Key Responsibilities:
1. Assist in the recruitment and training of team members.
2. Oversee daily operations and scheduling for the assigned team.
This includes managing vacation schedules, coordinating overtime requests, and ensuring adequate coverage during absences.
3. Provide performance evaluation analysis to management.
4. Ensure that the necessary tools and equipment are accessible to the team.
5. Collaborate with team members to identify and implement process improvements.
6. Address and resolve conflicts among team members, engaging management when necessary.
7. Offer technical support to customers regarding operations, preventive, and corrective maintenance across all product lines.
8. Educate customers on the proper operation and maintenance of our equipment.
9. Act as a liaison for customers on technical or administrative matters related to assigned projects.
10. Relay customer feedback to service, sales, and technical support teams regarding their needs and requests.
This position offers a competitive salary range of $75,000 to $90,000.
At Insight Global, we are committed to fostering diverse and inclusive workplaces where individuals can express their authentic selves every day. We are an equal opportunity employer, ensuring that all qualified candidates receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other characteristic protected by applicable laws and regulations.
If you require assistance or a reasonable accommodation due to a disability during the application or recruitment process, please reach out to us.
Qualifications:
- Experience with CVD or Diffusion toolsets.
- 7-10 years of experience in the semiconductor industry, particularly in field service.
- Proven leadership experience in managing and scheduling teams for equipment installation and maintenance.
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