Guest Services Supervisor

6 days ago


Berkeley, California, United States Crescent Hotels and Resorts Full time
Guest Services Supervisor Job Description">

We are seeking a Guest Services Supervisor to join our team at Crescent Hotels and Resorts.

The estimated salary for this position is $55,000 - $75,000 per year, depending on experience.

About the Role:
  • ">
  • Supervise a team of guest service agents, ensuring they provide exceptional guest service and satisfaction.
  • Respond to guest inquiries and resolve any issues or concerns in a timely and professional manner.
  • Monitor and maintain high standards of guest services, including check-in and check-out procedures.
  • Collaborate with other departments to ensure effective communication and seamless guest experiences.
Required Skills and Qualifications:
  • ">
  • 1+ year of front office experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and adapt to changing situations.
Benefits:
  • ">
  • A competitive salary and benefits package.


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