Guest Services Supervisor

3 weeks ago


Berkeley, California, United States Crescent Hotels and Resorts Full time
Job Title: Guest Services Supervisor

We are seeking a detail-oriented Guest Services Supervisor to join our front office team at Crescent Hotels and Resorts.

Salary:$70,000 - $100,000 per year, depending on experience

About the Job

The Guest Services Supervisor will be responsible for ensuring excellent guest satisfaction, responding to guest requests, and resolving issues promptly. Key responsibilities include:

  • Managing guest communications and resolving complaints
  • Coordinating room assignments and guest amenities
  • Working closely with housekeeping and maintenance teams to resolve guest issues
  • Providing exceptional customer service and building strong relationships with guests
Requirements

To be successful as a Guest Services Supervisor, you should have:

  • At least 2 years of experience in a front office supervisory position
  • Excellent communication and problem-solving skills
  • Able to work effectively in a fast-paced environment and adapt to changing situations
Benefits

Crescent Hotels and Resorts offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.

Estimated Salary Range:$70,000 - $100,000 per year



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