Customer Service Lead
2 days ago
Job Title: Customer Service Lead
We are seeking a charismatic Customer Service Lead to oversee daily front desk operations and lead the front desk team.
Responsibilities:
- Remain calm and alert during emergency situations and heavy hotel activity, serving as a role model for staff.
- Collaborate with the team to implement company programs and supervise daily front desk operations.
Requirements:
Experience:
- At least 2 years of front office experience.
Estimated Salary: $64,000 - $84,000 per year
What We Offer:
A dynamic work environment with opportunities for career growth and development, a competitive salary and benefits package, and a collaborative team culture that prioritizes guest satisfaction and experience.
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