Operations Director
2 weeks ago
Roto-Rooter Plumbing and Drain Service is seeking an experienced Operations Manager to oversee daily operations, implement process improvements, and lead a team of field technicians and administrative staff.
Key Responsibilities:- Oversee scheduling, dispatching, sales, and resource allocation to ensure efficient service delivery.
- Implement and optimize operational processes to improve productivity and efficiency.
- Monitor and manage service quality to ensure adherence to company standards and customer satisfaction.
- Develop and maintain relationships with vendors, suppliers, and subcontractors.
- Lead and mentor a team of field technicians and administrative staff, providing guidance and support as needed.
- Analyze performance metrics and KPIs to identify areas for improvement and implement corrective actions.
- Ensure compliance with safety regulations and industry standards.
- Collaborate with other departments to streamline operations and enhance overall business performance.
- Handle escalated customer inquiries and complaints, resolving issues promptly and effectively.
- Bachelor's degree in Business Administration, Operations Management, or a related field (preferred).
- Proven experience in a similar role within the home services industry (required).
- Strong leadership skills with the ability to motivate and inspire team members.
- Excellent communication and interpersonal abilities.
- Solid understanding of operational processes and best practices.
- Proficiency in using software systems for scheduling, inventory management, and reporting.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
- Strong problem-solving skills and decision-making capabilities.
- Knowledge of local regulations and codes related to the home services industry in Quincy, Illinois.
Roto-Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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Healthcare Operations Director
4 weeks ago
Quincy, Illinois, United States Addus Homecare Full timeJob SummaryWe are seeking a highly skilled and experienced Healthcare Operations Director to lead our home care agency in delivering high-quality services to our clients. As a key member of our leadership team, you will be responsible for directing the overall operations of the agency, ensuring that all services are delivered in a safe and effective...
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Healthcare Operations Director
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Quincy, Illinois, United States Ambercare Full timeJob SummaryAmbercare is seeking a highly skilled and experienced Healthcare Operations Director to lead our home care agency. As a key member of our leadership team, you will be responsible for directing the overall operations of the agency, ensuring that all home care services are delivered in a safe and effective manner.Key ResponsibilitiesOperations...
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Executive Director of Retail Operations
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Quincy, Illinois, United States Dunham's Full timeAbout Dunham's SportsDunham's Sports is a leading sporting goods retailer with over 250 stores across 25 states. Our company has a rich history dating back to 1937, when we were founded as Dunham's Bait & Tackle.Job SummaryWe are seeking a highly skilled and experienced Executive Director of Retail Operations to lead our store operations in Quincy, IL. As a...
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Executive Director of Retail Operations
4 weeks ago
Quincy, Illinois, United States Dunham's Full timeAbout Dunham's SportsDunham's Sports is a leading sporting goods retailer with over 250 stores across 25 states. Our company has a rich history dating back to 1937, when we were founded as Dunham's Bait & Tackle.Job SummaryWe are seeking a highly skilled and experienced Executive Director of Retail Operations to lead our store operations in Quincy, IL. As a...
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Manufacturing Operations Director
3 weeks ago
Quincy, Illinois, United States Knapheide Manufacturing Full time{"Job Title": "Fabrication Manager", "Job Description": "Job SummaryAs a Fabrication Manager at Knapheide Manufacturing, you will be responsible for directing and coordinating activities concerned with the production of company products. This includes directing Coaches and other support personnel, as well as ensuring the safety, quality, and productivity of...
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Airport Director
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Home Care Agency Director
5 days ago
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Quincy, Illinois, United States Ambercare Full timeJob SummaryWe are seeking a highly skilled and experienced Home Care Agency Director to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for directing the overall operations of the agency, ensuring that all home care services are delivered in a safe and effective manner, and contributing to the agency's...
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Home Care Agency Director
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Quincy, Illinois, United States Addus Homecare Full timeJob SummaryWe are seeking a highly skilled and experienced Home Care Agency Director to lead our operations and ensure the delivery of high-quality care services to our clients. As a key member of our team, you will be responsible for directing the overall operations of the agency, providing guidance and support to staff, and overseeing the development and...
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Airport Operations Manager
1 week ago
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