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Office Manager

2 months ago

Rockville, Maryland, United States Maryland Oncology Full time
Job Summary

We are seeking a highly skilled and experienced Office Supervisor to join our team at Maryland Oncology Hematology. As a key member of our administrative staff, you will be responsible for overseeing the day-to-day operations of our office, ensuring seamless communication between physicians, patients, and staff.

Key Responsibilities
  • Office Management: Oversee all office functions, including recruitment, hiring, and supervision of office staff, as well as developing and attaining performance goals and objectives.
  • Training and Development: Prepare and conduct training sessions with staff on coding, accurate charge entry, and other office functions.
  • Liaison and Communication: Act as liaison between physicians, administration, and business departments, ensuring smooth flow of information within departments.
  • Financial Management: Participate in the completion of month-end close checklist for all assigned items, ensuring meeting or exceeding corporate timelines.
  • Compliance and Risk Management: Implement and comply with Company Reimbursement Policies and Procedures to maximize efficiency, and review all attorney requests and records to ensure proper authorization has been obtained.
  • Patient Financial Counseling: Oversee insurance verification process, ensuring patients are apprised of financial obligations, and ensure that authorizations are obtained in a timely manner.
  • Quality Assurance: Review posting of charges from encounter forms and hospital charges within 24 hours, and review daily encounter forms for completeness and accuracy.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Seven years of medical office experience, with a minimum of one year of supervisory experience.
  • Knowledge and Skills: Knowledge of governmental, legal, and regulatory provisions related to collection activities, as well as manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment.