Quality Assurance Team Leader

2 weeks ago

Springfield, Illinois, United States Dairy Farmers of America Full time

Position: Quality Assurance Supervisor

Location: Springfield, Missouri

Requisition ID: 27360

Company Overview: Dairy Farmers of America (DFA) is a farmer-owned cooperative dedicated to innovative solutions in the dairy industry. Our Retort Solutions Division collaborates with leading clients to develop, manufacture, and package high-quality dairy products. We foster a culture of inclusivity and professional growth, empowering our workforce through comprehensive training and development opportunities.

General Purpose:

This role is pivotal in supervising and supporting the daily operations of the Quality Assurance and Laboratory Departments. The incumbent will ensure compliance with food safety and quality standards as dictated by both customer requirements and company policies regarding product manufacturing.

Key Responsibilities:

  • Oversee and coordinate testing protocols and operations, utilizing a strong understanding of statistical process control, quality assurance processes, and product specifications to meet quality and production targets.
  • Assign and organize tasks to maximize the effectiveness of team skills, labor hours, and laboratory resources, aiming for optimal inspection costs and consistent production output.
  • Provide ongoing training and mentorship to staff, ensuring rigorous adherence to testing and inspection protocols for finished products and raw materials.
  • Diagnose and analyze issues related to parts, processes, and equipment, implementing corrective actions to prevent future occurrences and maintain production flow.
  • Coordinate Quality Assurance inspection activities related to ongoing production, adapting testing procedures as necessary to meet evolving product and process requirements.
  • Adhere to all DFA Good Manufacturing Practices (GMPs) and comply with corporate, regulatory, food safety, quality, and sanitation standards, while performing additional duties as assigned.

Education and Experience:

  • High School diploma required; Bachelor’s degree in Food Science, Biology, or a related field with a focus on Microbiology and Chemistry preferred.
  • 2 to 5 years of supervisory experience in a food manufacturing environment.
  • 2 to 5 years of experience in quality management within a food production setting.
  • Prior experience with regulatory compliance and customer audits related to food quality and environmental systems.

Essential Skills and Abilities:

  • Ability to collaborate effectively within a team-oriented environment.
  • Strong communication skills, both verbal and written.
  • Understanding of food manufacturing documentation and regulatory requirements from both technical and legal perspectives.
  • Capability to provide guidance and support to team members.
  • Proficient in organizing, coordinating, and executing tasks efficiently.
  • Knowledge of food and environmental regulations and their implications for the organization and its customers.
  • Commitment to following all DFA GMPs and working in accordance with corporate and regulatory standards.
  • Assist in formulating and executing strategic plans to achieve departmental and organizational objectives while adhering to regulatory and customer standards.

An Equal Opportunity Employer

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