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Quality Assurance Specialist

2 months ago

Springfield, Illinois, United States Jobot Full time
Job Description

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at Jobot. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services, and for developing and implementing quality control processes to meet the needs of our customers.

Key Responsibilities

  • Determine and improve current Quality practices, techniques, and processes for the company's Supplier community.
  • Evaluate, improve, and implement Supplier Quality Manual and associated SOPs, Work Instructions, and other quality documentation.
  • Collaborate with the Supply Chain management to maintain and upgrade Approved Supplier Lists, maintain, report, and manage Supplier Quality Report Cards, visit, communicate, and teach current Requirements & Practices to the Supplier community, perform Supplier Quality Surveys and Audits, and source inspections of components.
  • Create, track, and close Supplier Corrective Actions.
  • Investigate manufacturing hardware and engineering parts discrepancies, communicate discrepancies, and drive corrective actions and improvements with external suppliers.
  • Assist with investigative procedures on customer complaints and advise Quality Management on technical matters complaints and/or when directed, and work closely with customer representatives to solve problems relative to complaints.
  • Coordinate with Engineering, Manufacturing, Production Control, Quality Assurance, and other business entities for process improvement in a professional manner.
  • Comply with company policies and practices, administer work rules and regulations.
  • Must adhere to all safety regulations and best practices.
  • Meets agreed-upon goals and objectives in a timely manner.
  • Arrives to work on time, meetings, appointments, and other work-related functions on time and as scheduled.
  • Performs other duties as assigned.

Requirements

  • College graduate with degree in engineering, or equivalent actual experience, with additional training in areas such as Quality Assurance, Quality Control, Geometric Dimensioning and Tolerancing (GD&T), and Shop inspection practices.
  • Deep understanding of ISO9001, AS9100. (NQA-1 and ASME a plus)
  • Minimum 2 Years auditing experience (1 Year off-site auditing)
  • 4-8 years' experience in various engineering phases, production, and/or manufacturing engineering, quality control, and reliability engineering.
  • Exceptional verbal and written communication skills.
  • ASQ Certification and/or experience with lean manufacturing techniques and the use of Six Sigma tools is desired.

Skills and Qualifications

  • PC computer and MS Office Applications
  • Inspection techniques, processes, and equipment knowledge and practical capability.
  • Through contact with professional organizations, educational institutions, and perusal of text books, periodicals, and technical papers, keep abreast of new developments on quality control and related procedures.

Relationships

  • Work closely with Supply Chain, Product and Manufacturing Engineering, Manufacturing, and Inspection personnel on procedural problems involving design, methods, tooling, costs, and other areas involved in the control of product quality.
  • Provide liaison between company and suppliers.
  • Escort/accompany visitors while in building and to off-site test labs to insure conformity with audit procedures and specifications.

Equipment/Machinery Used

  • Various Quality tools and techniques required, plus the use of calibration tools and gauges including CMM and like equipment.
  • Computer equipment and MS Office Suite software (Word, Excel, Access, Power Point).