Sales Enablement Specialist, Rentals

2 weeks ago

Seattle, Washington, United States Zillow Group Full time
About the Team

Zillow Rentals is revolutionizing the traditional rules of real estate to make finding a home easier than ever. Our team is building a best-in-class vertically integrated marketplace that connects renters, landlords, and property managers in a seamless and delightful way.

The Rentals Team

We power the tools and services that help landlords and renters across Zillow, Trulia, and HotPads. Our team helps renters find their homes, communicate, tour, apply, lease, and pay rent all in one place. We also provide our valued partners with a complete set of digital tools to help them market their properties, identify prospective tenants, sign a lease, and collect payments, delivering a complete end-to-end online experience.

About the Role

The Sales Enablement Specialist will report to the Senior Manager, Sales Operations, and will contribute to the sales enablement function within the Rentals sales teams. This individual will be responsible for driving enablement launches, developing and executing the 90-day new-hire ramp program, and ensuring successful adoption of sales skills, tools, and processes across our organization.

Key Responsibilities
  • Own and lead new-hire cohorts from entry to fully productive with programming and collaboration with sales leadership and partner teams
  • Partner with sales leaders to develop tailored and actionable coaching plans based on individual sales performance
  • Develop, deliver, and iterate enablement content that enhances sales skills, processes, performance, and results
  • Establish and monitor performance metrics to assess the effectiveness and impact of enablement initiatives
  • Highlight successes and areas of opportunity to both stakeholders and partner teams on a quarterly basis
  • Work closely with sales, business operations, marketing, and product teams to ensure alignment on enablement content and sales messaging
  • Develop and maintain project plans and timelines, ensuring projects stay on track and are completed within agreed-upon timeframes
  • Drive the adoption and utilization of sales tools, skills, and learning across the organization, ensuring maximum benefit
  • Plan, launch, and collect feedback on projects that impact our frontline sales professionals
  • Identify potential risks, issues, and dependencies, and proactively develop mitigation strategies
  • Build strong relationships with key stakeholders and facilitate effective communication to keep all parties aligned on project goals and deliverables
  • Conduct regular project reviews to assess progress, identify areas for improvement, and implement necessary adjustments to achieve project success
  • Act as a subject matter expert and advocate for sales skills and adoption within the organization, promoting the benefits and driving buy-in from end-users
  • Collaborate with sales operations and IT teams to ensure seamless integration and deployment of sales tools and onboarding for new hires
  • Assist in sales process and procedure documentation
  • Meet strict deadlines with a strong attention to detail
Requirements
  • Must have at least 2 of the 3 below:
    • 3+ years of experience in a sales training or sales enablement role
    • 2+ years of experience in a project management role
    • 2+ years experience as an inside sales rep in an outbound sales environment
  • Proven experience in project management, with a focus on technology adoption and stakeholder alignment
  • Proven ability to develop and facilitate one-to-many trainings for audiences of 20+ sales professionals
  • Strong understanding of sales processes and tools, including CRM systems, sales enablement platforms, and other relevant technologies
  • Excellent communication and interpersonal skills, with the ability to influence and build relationships with stakeholders at all levels of the organization
  • Strong organizational skills, with the ability to manage multiple complex projects simultaneously
  • Experience utilizing project management tools such as Asana and SmartSheets
  • Experience using and driving adoption of sales technology and tools such as Salesloft, Gong, Hubspot, Highspot, and others
  • Analytical mindset with the ability to identify trends, analyze data, and make data-driven decisions related to tool adoption and project success
  • Solid understanding of data and insight tools (Salesforce and Tableau preferred)
  • Proficient in Microsoft Office and Google Workplace (Excel, PowerPoint, GDrive, GDocs, GSheets, GSlides, etc)
  • Ability to work independently and collaboratively, thriving in a fast-paced and evolving environment
  • Flexibility to travel up to 10% of the time
  • Comfortable working in a fast-paced, quickly evolving environment where creative thinking and operational rigor are paramount
Get to Know Us

Zillow Group is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

The work we do helps people get home, and no matter what job you're in, you will play a critical role in making home a reality for more and more people. Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits.

We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

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