Client Relationship Manager

2 weeks ago


Portland, Oregon, United States SERVPRO of Northwest Portland Full time
Client Relationship Manager Role

The Client Relationship Manager is essential in fostering the expansion of our restoration services by building and nurturing robust connections with key referral partners. This role emphasizes the discovery of new business avenues, cultivating strategic alliances, and overseeing current client relationships to guarantee ongoing satisfaction and loyalty.

Primary Responsibilities:
  • Business Development:
    • Identify prospective referral partners
    • Formulate strategic business initiatives
    • Conduct market analysis
    • Represent the organization at industry gatherings
  • Account Oversight:
    • Sustain strong connections with existing partners
    • Address concerns promptly and professionally
    • Hold regular discussions with stakeholders
    • Collaborate with the operations team
  • Sales and Marketing:
    • Deliver presentations and proposals
    • Design targeted marketing campaigns
    • Monitor and report on sales outcomes
  • Administrative Duties:
    • Maintain precise records
    • Provide updates to the Sales Director
    • Ensure adherence to company policies


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