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Client Relationship Manager

2 months ago

Portland, Oregon, United States Buyers Edge Platform, LLC Full time
Job Summary

We are seeking a highly skilled Client Manager to join our team at Buyers Edge Platform, LLC. As a Client Manager, you will be responsible for managing top Dining Alliance members in the West Coast territory, establishing and deepening relationships with members, and identifying opportunities for potential upsell to other brands or programs within Buyers Edge Platform.

Key Responsibilities
  • Manage top Dining Alliance members (200-300 parent accounts)
  • Establish and deepen relationships with members by understanding their business objectives
  • Conduct weekly, monthly, and quarterly meetings with clients on updates, information, and concerns
  • Identify opportunities for potential upsell to other brands or programs within Buyers Edge Platform
  • Track all member activity and opportunities in Salesforce
  • Must be comfortable being the point person for the client and internal departments
Requirements
  • Strong organization skills, attention to detail, high energy, and a 'can-do' attitude balancing multiple tasks
  • Ability to learn new technologies quickly
  • Have strong communication and relationship management skills
  • Are flexible and thrive in fast-paced work environments
  • 4-year Bachelor's degree or related industry experience
  • Working knowledge of CRM or Salesforce
  • Preferred - upselling and retention experience
  • Travel potentially once a quarter
What We Offer
  • Amazing coverages to start. Medical, dental, and vision coverages are just the beginning We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company-paid life and long-term-disability plans
  • Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation.
  • Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it We also offer half-day Summer Fridays
About Us

We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.