Customer Service Lead

1 month ago


Houston, Texas, United States Burlington Full time
Customer Service Lead Job Description

Are you a natural leader with a passion for delivering exceptional customer service? Do you thrive in a fast-paced retail environment and have a strong interest in leading a team to success? We're seeking a highly motivated and customer-focused Customer Service Lead to join our team at Burlington.

Key Responsibilities:

  • Lead day-to-day customer service initiatives and inspire associates to provide exceptional customer service.
  • Model company core values and Our Burlington philosophy, ensuring a customer-first focus and delivering a consistently great experience to all customers.
  • Maintain a neat and orderly front-end area, troubleshooting issues with registers and transactions.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
  • Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

What We Offer:

  • A competitive wage and flexible hours.
  • An associate discount and opportunities for career growth and development.
  • A rapidly growing brand with a commitment to workplace diversity and inclusion.

About Burlington:

Burlington Stores, Inc. is an equal opportunity employer committed to creating a diverse and inclusive work environment. We're a rapidly growing brand with a passion for delivering exceptional customer service and creating a positive shopping experience for our customers.


  • Customer Service Lead

    1 month ago


    Houston, Texas, United States SunSource Full time

    Job Title: Customer Service LeadAt SunSource, we are seeking a highly skilled and experienced Customer Service Lead to join our team. The successful candidate will be responsible for driving sales of corporate products to business and industrial establishments over the telephone and internet.Key Responsibilities:Manage and maintain customer accounts,...


  • Houston, Texas, United States GetixHealth Full time

    Job Description**Job Title:** Customer Service Team Lead**Job Summary:** We are seeking a highly skilled and experienced Customer Service Team Lead to join our team at GetixHealth. The successful candidate will be responsible for leading a team of customer service representatives, ensuring that they provide exceptional service to our clients and...


  • Houston, Texas, United States Circle K Full time

    As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision. Additionally, you will be responsible for completing store merchandise...


  • Houston, Texas, United States Employment & Training Centers, Inc. Full time

    Job Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Employment & Training Centers, Inc. The ideal candidate will have a proven track record of success in call center management, with a strong focus on customer satisfaction and team performance.Key Responsibilities:Supervise and monitor the work of customer service...

  • Member Team Lead

    4 weeks ago


    Houston, Texas, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring a positive shopping experience for our members.Key ResponsibilitiesProvide exceptional customer service, responding to member...


  • Houston, Texas, United States City of Houston Texas Full time

    At the City of Houston Texas, we are seeking a highly skilled and customer-focused individual to fill the role of Senior Customer Service Clerk. This position requires excellent communication skills, a passion for delivering exceptional customer service, and the ability to work effectively in a team environment. The ideal candidate will be able to provide...

  • Customer Service Lead

    4 weeks ago


    Houston, Texas, United States SunSource Full time

    Sales and Customer Service Team LeadAt SunSource, we are seeking a highly skilled Sales and Customer Service Team Lead to join our team. As a key member of our sales team, you will be responsible for selling industrial and hydraulic hose and gasket products to business and industrial establishments over the telephone and internet. Key Responsibilities:Sell...


  • Houston, Texas, United States FIRST SERVICE CREDIT UNION Full time

    Job DescriptionAt FIRST SERVICE CREDIT UNION, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Provide exceptional service to members via telephone, email, and in-person interactions.Accommodate member needs by processing transactions, answering questions, and resolving issues in a...


  • Houston, Texas, United States First Service Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Contact Center Representative to join our team at First Service Credit Union. As a key member of our customer service team, you will be responsible for providing exceptional service to our members via telephone, email, and other communication channels.Key ResponsibilitiesProvide accurate and...


  • Houston, Texas, United States First Service Credit Union Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Contact Center Representative at First Service Credit Union.Key Responsibilities:Provide exceptional customer service to members via telephone, email, and fax, ensuring timely and professional responses to their inquiries and requests.Cross-sell FSCU services...


  • Houston, Texas, United States First Service Credit Union Full time

    Contact Center Representative Job DescriptionAt First Service Credit Union, we are seeking a highly skilled and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional service to our members via telephone, fax, and email.Key Responsibilities:Provide accurate,...

  • Customer Success Lead

    1 month ago


    Houston, Texas, United States Enverus Full time

    Customer Success ManagerEnverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Our innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and...


  • Houston, Texas, United States Quadrant Full time

    Job Description:Overview:As a Call Center Team Lead at Quadrant, you will lead a team of customer service representatives to provide exceptional customer experiences. This role requires strong leadership and communication skills, as well as experience in call center operations.Responsibilities:Lead a team of customer service representatives to meet and...


  • Houston, Texas, United States Burlington Full time

    Customer Service LeadBurlington is seeking a skilled Customer Service Lead to join our team.Key Responsibilities:Direct cashier coverage and customer flow at the front of lines to ensure efficient service.Assist management team in communicating promotions and company updates.Monitor and validate returns, exchanges, check authorizations, voids, and other...


  • Houston, Texas, United States Hertz Full time

    Job Title: Customer Service AssociateJob Summary:At Hertz, we are seeking a highly skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring a positive experience for our guests.Key Responsibilities:• Provide customer...


  • Houston, Texas, United States Randstad Full time

    Key Responsibilities:• Handle a high volume of customer service calls, providing timely and effective solutions to customer inquiries.• Enter customer interactions into a database to facilitate follow-up and ensure accurate record-keeping.• Maintain up-to-date knowledge of products, services, and policies to provide informed assistance to customers.Why...


  • Houston, Texas, United States Randstad Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for our clients and will be responsible for resolving their issues in a...


  • Houston, Texas, United States Percepta Full time

    About the Role:The Customer Service Representative will be responsible for delivering exceptional customer experiences through timely and accurate responses to customer inquiries. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Promptly respond to customer...


  • Houston, Texas, United States Five Below Full time

    Customer Service AmbassadorAt Five Below, we're committed to delivering an exceptional customer experience. As a Customer Service Ambassador, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and coach crew members on customer service best practicesLead front-end operations to achieve customer...


  • Houston, Texas, United States 23GlobalMarketing Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and...