Customer Service Ambassador

4 weeks ago


Houston, Texas, United States Five Below Full time

Customer Service Ambassador

At Five Below, we're committed to delivering an exceptional customer experience. As a Customer Service Ambassador, you'll play a key role in ensuring our customers receive the best possible service.

Key Responsibilities:

  • Train and coach crew members on customer service best practices
  • Lead front-end operations to achieve customer service score goals
  • Partner with the store manager to recruit, train, and develop crew members
  • Review corporate communications and implement changes as needed
  • Perform store maintenance tasks, including cleaning and organization

Requirements:

  • High school graduate or equivalent
  • Minimum 2 years of management experience
  • Creative thinking and problem-solving skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

Why Work at Five Below?

We're a dynamic and fast-paced company that values our employees and customers. As a Customer Service Ambassador, you'll have the opportunity to grow and develop your skills in a supportive and collaborative environment.



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