Customer Service Ambassador
4 weeks ago
Customer Service Ambassador
At Five Below, we're committed to delivering an exceptional customer experience. As a Customer Service Ambassador, you'll play a key role in ensuring our customers receive the best possible service.
Key Responsibilities:
- Train and coach crew members on customer service best practices
- Lead front-end operations to achieve customer service score goals
- Partner with the store manager to recruit, train, and develop crew members
- Review corporate communications and implement changes as needed
- Perform store maintenance tasks, including cleaning and organization
Requirements:
- High school graduate or equivalent
- Minimum 2 years of management experience
- Creative thinking and problem-solving skills
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Why Work at Five Below?
We're a dynamic and fast-paced company that values our employees and customers. As a Customer Service Ambassador, you'll have the opportunity to grow and develop your skills in a supportive and collaborative environment.
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