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Team Operations Supervisor

2 months ago

Arlington, Virginia, United States Queen Mother's Kitchen Full time

At Queen Mother's Kitchen, we are dedicated to fostering community connections and providing outstanding service with genuine care.

Our culinary offerings are inspired by diverse cultural traditions, reflecting a rich heritage.

Position Summary:
We are seeking an enthusiastic Shift Leader who possesses a strong passion for leadership to join our vibrant team.

This role is essential for managing daily operations and ensuring exceptional customer experiences. The ideal candidate will demonstrate excellent communication, problem-solving abilities, and adaptability in a fast-paced setting.

Key Responsibilities:
  • Oversee staff performance during shifts
  • Ensure compliance with food safety and sanitation protocols
  • Provide training for new employees on company standards
  • Assist in the recruitment and selection process
  • Support kitchen or bar operations as required
  • Manage inventory and supply orders
  • Address customer inquiries and concerns with professionalism
  • Maintain cleanliness and organization within the establishment
  • Collaborate with management to improve operational efficiency and customer satisfaction
Qualifications:
  • Previous experience in the restaurant or hospitality industry
  • Strong leadership qualities to inspire and motivate team members
  • Excellent communication and interpersonal skills
  • Bilingual abilities, with Spanish being advantageous
  • Knowledge of inventory management processes
  • Proficient in multitasking and prioritizing tasks
  • Detail-oriented with strong analytical skills
Essential Skills:
  • Certification in food safety
  • Experience in hiring and training staff
  • Proficiency in culinary or bartending practices
  • Familiarity with shift management protocols
  • Understanding of poultry preparation techniques

We offer competitive pay, opportunities for professional growth, and a supportive work environment.

If you are a dedicated professional committed to delivering exceptional service, we welcome your interest.

Compensation:
$30.20 per hour

Expected Hours:
Per week

Benefits:
  • Dental coverage
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Paid training programs
  • Vision coverage
Experience Level:
  • 2 years
Type of Establishment:
  • Fast casual dining
Shift Availability:
  • Day shifts
  • Morning shifts
  • Evening shifts
Weekly Schedule:
  • Every weekend
  • Monday to Friday

Individuals with a criminal record are encouraged to apply.