Restaurant Supervisor

2 weeks ago


Arlington, Virginia, United States Westin Arlington Gateway Full time
Job Title: Restaurant Supervisor

Join the Westin Arlington Gateway team as a Restaurant Supervisor and take on a challenging role that requires strong leadership and communication skills. As a key member of our Food and Beverage team, you will be responsible for overseeing the service in our Food & Beverage Outlets, assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.

Responsibilities:
  • Ensure that all guests receive exceptional service and that their needs are met in a timely and efficient manner.
  • Supervise and train staff to ensure that they are providing excellent service and adhering to company standards.
  • Monitor and control labor costs, including scheduling and payroll management.
  • Assist the manager with inventory management, including ordering and receiving supplies.
  • Ensure that all food and beverage outlets are clean and well-maintained, and that all equipment is in good working order.
  • Develop and implement strategies to improve customer satisfaction and increase sales.
  • Collaborate with other departments, such as housekeeping and front desk, to ensure seamless service delivery.
Requirements:
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
  • At least 1 year of progressive experience in a hotel or restaurant environment, with supervisory experience preferred.
  • Excellent communication and leadership skills, with the ability to motivate and train staff.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and ability to manage cash and credit transactions.

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