IT Support Specialist

2 weeks ago

Chicago, Illinois, United States Allvue Systems, LLC Full time
About Allvue Systems, LLC

We are a rapidly growing software company formed by the merger of AltaReturn and Black Mountain. Our company has over 500 employees in offices throughout North America, Europe, and Asia. We are the leading provider of software solutions for the Private Capital and Credit markets.

Job Title: IT Support Specialist

We are looking for an IT Support Specialist to join our team. The successful candidate will provide subject matter expertise on the business processes supported by our software solutions.

Responsibilities:
  • Attend business requirements gathering sessions to gather high-level requirements, document the scope of work, and contribute to the estimation process.
  • Gather requirements and produce Business Requirement Documents (BRDs) or Design Documents for client approval and subsequent implementation by our team.
  • Prescribe solutions to clients based on best practices and recommend process changes as needed.
  • Conduct end-user training with a goal of ensuring widespread adoption of our software.
  • Develop Business Requirements around compliance, portfolio modeling, private equity, and portfolio management implementations, capturing the clients scope and objectives as well as developing thorough use cases.
  • Liaise with internal developers, engineers, and QA teams to ensure the product implemented aligns with the clients needs and expectations.
  • Effectively communicate any product defects or enhancements to product team members for inclusion in our standard configuration offering.
Requirements:
  • 2-5 years of experience writing Business Requirements for Software development or configuration.
  • Experience working with a Portfolio Testing/Pre and Post Trade Compliance system such as WSO Compliance, CDO Suite/Solvas, Eze Castle Compliance, or CRD or Private Equity related systems such as Investran or EFront.
  • Working knowledge of CLO 2.0, 40 Act, UCITS, Hedge Fund Separately Managed Account rules, Private Equity Funds, and Family Offices is a plus.
  • Experience working with an Asset Manager in a Front or Middle office role with an understanding of accounting, analytics, and compliance data is a plus.
  • Experience working with a Private Equity Fund or Fund Administrator in a role with an understanding of accounting, analytics, reporting requirements, and investor allocations is a plus.
What We Offer:
  • Fun, fast-paced work environment.
  • Constantly evolving, cutting-edge technology.
  • The ability to make a significant impact immediately upon joining our team.
  • An opportunity to work with some of the best firms and the best people in the financial industry.
  • The ability to create change in the product we sell, by using the very same solution (in a very different way) to perform your daily job.
  • Numerous team-building activities to promote collaboration.
  • Unlimited PTO.

We are an equal employment opportunity employer and welcome applications from diverse candidates. We recognize the real value of bringing people together from diverse backgrounds, experiences, and perspectives. We are committed to advancing these efforts through our strategies to hire, promote, create, and support a diverse and inclusive environment throughout our workforce and workplace.

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