IT Support Specialist

2 days ago


Chicago, Illinois, United States National Louis University Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and experienced IT Support Specialist to join our team at National Louis University. As an IT Support Specialist, you will be responsible for providing technical support to students, faculty, and staff, ensuring that they have access to the technology they need to succeed.

Key Responsibilities:
  • Provide technical support to students, faculty, and staff via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer hardware, software, and networks
  • Install, configure, and maintain computer systems and software
  • Develop and deliver training programs to students and staff on technology-related topics
  • Collaborate with other IT staff to resolve complex technical issues
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 3-5 years of experience in IT support services
  • CompTIA A+ certification or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At National Louis University, we are committed to providing our students with the best possible education and support. We are looking for a talented and dedicated IT Support Specialist to join our team and help us achieve our mission.



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