Hotel Operations Manager

4 weeks ago


Brooklyn, New York, United States NY HOTEL MANAGEMENT Full time
Job Title: Front Desk Manager

NY HOTEL MANAGEMENT is seeking a highly skilled and experienced Front Desk Manager to join our team.

Job Summary

The Front Desk Manager will be responsible for overseeing the day-to-day operations of the hotel front office, ensuring guest satisfaction, and maximizing hotel profitability. This role will also involve directing, implementing, and maintaining a service and management philosophy that guides staff.

Key Responsibilities
  • Oversee the front office staff, assist the Front Office Director in developing and communicating departmental strategies and goals, and enforce policies and procedures.
  • Recommend and/or initiate disciplinary actions, or other staffing/human resources-related actions in accordance with Company rules and policies.
  • Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their job functions.
  • Manage the Front Office operations for all or some of the following areas: Front Office functions, Food and Beverage, Housekeeping and Maintenance, and Foster positive employee relations.
Requirements
  • High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred.
  • Must speak fluent English. Other languages preferred.
  • Ability to perform the following: Frequently standing up behind the desk and front office areas, Carrying or lifting items weighing up to 50 pounds, Handling objects, products and computer equipment, and Use a keyboard to operate various property management and reservations system.
Benefits
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Paid time off
Work Location

In person



  • Brooklyn, New York, United States Arlo Williamsburg Full time

    Assistant Front Office ManagerArlo Hotels, a pioneering lifestyle hotel, is seeking a dynamic and results-driven Assistant Front Office Manager to join our team. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and driving operational excellence.Key Responsibilities:Lead the front desk team to...


  • Brooklyn, New York, United States Arlo Williamsburg Full time

    Chief EngineerArlo Hotels, an independent lifestyle hotel, is seeking a dynamic Chief Engineer to lead the engineering team in the execution of all maintenance of the hotel. The ideal candidate will be passionate about people, driven by purpose, and clever in their approach.Responsibilities and Authorities:Treats guests with courtesy and respect in various...

  • Front Office Manager

    3 weeks ago


    Brooklyn, New York, United States Wythe Hotel Full time

    Hotel Operations CoordinatorAt Wythe Hotel, we strive to create a memorable experience for our guests. As a Hotel Operations Coordinator, you will play a crucial role in ensuring that every guest feels welcome and supported throughout their stay.Key Responsibilities:Support the Front Desk team in all their duties and responsibilities.Manage guest concerns,...


  • Brooklyn, New York, United States NY HOTEL MANAGEMENT Full time

    Job Title: Night Auditor/Front Desk AssociateWe are seeking a highly skilled and experienced Night Auditor/Front Desk Associate to join our team at NY HOTEL MANAGEMENT. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth transition between day and...


  • Brooklyn, New York, United States NY HOTEL MANAGEMENT Full time

    Job Title: Night Auditor/Front Desk AssociateWe are seeking a highly skilled and experienced Night Auditor/Front Desk Associate to join our team at NY HOTEL MANAGEMENT.Job Summary:The Night Auditor/Front Desk Associate will be responsible for providing exceptional customer service, managing front desk operations, and performing night audit tasks. This is a...


  • Brooklyn, New York, United States Arlo Williamsburg Full time

    Job Summary:Arlo Hotels, a unique lifestyle hotel, is seeking a dynamic General Manager to join our team. As a General Manager, you will be responsible for overseeing the overall operations of our Food & Beverage outlets, ensuring exceptional guest satisfaction, and driving business growth.Key Responsibilities:Lead and develop a high-performing team of...

  • Hotel Room Attendant

    2 weeks ago


    Brooklyn, New York, United States EVEN Brooklyn Full time

    About Us: EVEN Hotel Brooklyn is a lifestyle hotel designed with wellness in mind. It is located in the heart of Brooklyn, offering a unique and vibrant work environment. As a Room Attendant, you will be part of a passionate team that prioritizes guest satisfaction and cleanliness.Responsibilities:Clean and maintain hotel rooms to ensure a safe and clean...


  • Brooklyn, New York, United States Arlo Williamsburg Full time

    Restaurant Operations ManagerAt Arlo Hotels, we're seeking a dynamic Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for overseeing the overall operations of our Food & Beverage outlets. Your primary focus will be on ensuring exceptional guest satisfaction, while maintaining high standards of...


  • Brooklyn, New York, United States NY HOTEL MANAGEMENT Full time

    Job SummaryNY HOTEL MANAGEMENT is seeking a highly skilled and experienced Night Auditor/ Front Desk professional to join our team. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless transition between evening and morning shifts.Key...


  • Brooklyn, New York, United States Marriott Full time

    Job SummaryAs a Rooms Operations Manager at Marriott, you will be responsible for assisting in the management of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your goal will be to continually improve guest and employee satisfaction while maximizing the financial performance of the...


  • Brooklyn, New York, United States NY HOTEL MANAGEMENT Full time

    Job Title: Night Auditor/Front Desk AssociateWe are seeking a highly skilled and experienced Night Auditor/Front Desk Associate to join our team at NY HOTEL MANAGEMENT.Job Summary:The Night Auditor/Front Desk Associate will be responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous, efficient, and...


  • Brooklyn, New York, United States 1 Hotel Brooklyn Bridge Full time

    At 1 Hotel Brooklyn Bridge, we're seeking a skilled Front Office Guide to provide exceptional service to our guests. As a key member of our front-of-house team, you'll be the first point of contact for our guests, setting the tone for their stay with us.About the RoleThis is a fantastic opportunity for a warm and welcoming individual who is passionate about...


  • Brooklyn, New York, United States The Children's Village Full time

    Job Title: Director of Operations NYC DHS City SanctuaryJob Summary:The Director of Operations will serve as the on-site lead for all operational matters at NYC DHS City Sanctuary. This role will oversee security staffing, RA oversight, driver and van management, and ensure compliance with security and operational policies and procedures. The Director of...


  • Brooklyn, New York, United States Marriott Full time

    Job SummaryAssists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific...

  • Operations Manager

    4 weeks ago


    Brooklyn, New York, United States Veolia Environnement SA Full time

    Job DescriptionVeolia North America is seeking an experienced Operations Manager to oversee the daily operations of the Brooklyn Navy Yard Cogeneration Plant. The successful candidate will be responsible for ensuring the safe and reliable operation of the plant, managing the implementation of the Operating Plan, and identifying areas for improvement.Key...

  • Operations Manager

    4 weeks ago


    Brooklyn, New York, United States Veolia Full time

    Job OverviewWe are seeking an experienced Operations Manager to join our team at Veolia North America. As a key member of our operations team, you will be responsible for ensuring the safe and reliable operation of the Brooklyn Navy Yard Cogeneration Plant.Key ResponsibilitiesManage all operations functions to ensure the safety of personnel and equipment,...

  • Operations Manager

    4 weeks ago


    Brooklyn, New York, United States The Neighborhood: An Urban Center for Jewish Life Full time

    Job DescriptionThe Neighborhood: An Urban Center for Jewish Life is seeking a highly skilled Operations Manager to support and build our internal operations. This role will ensure our organization runs smoothly and efficiently, while also contributing to our growth and development.Key Responsibilities:Maintain and execute accounts payable and accounts...

  • Operations Manager

    3 weeks ago


    Brooklyn, New York, United States Mai Placement Full time

    Maintenance Operations RoleWe are seeking a skilled Maintenance Operations professional to oversee our building maintenance activities. The ideal candidate will have strong leadership skills, a solid understanding of building systems, and the ability to handle multiple tasks efficiently.Key Responsibilities: Supervise and coordinate maintenance activities...

  • Operations Manager

    3 weeks ago


    Brooklyn, New York, United States Urban Recovery Full time

    At Urban Recovery, we are seeking a skilled Operations Supervisor to join our team. The Operations Supervisor is responsible for overseeing the safety and housing needs of our facility and clients.This position supervises a diverse team of support staff and oversees clients' daily schedules within our facility's policies and procedures and in accordance with...

  • Operations Manager

    4 weeks ago


    Brooklyn, New York, United States Urban Recovery Full time

    Operations Supervisor Job DescriptionAt Urban Recovery, we are seeking an experienced Operations Supervisor to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our facility and providing exceptional care to our clients.Key Responsibilities:Coordinate and oversee the safety and housing needs...