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Restaurant Operations Manager

1 month ago

Brooklyn, New York, United States Arlo Williamsburg Full time
Job Summary:

Arlo Hotels, a unique lifestyle hotel, is seeking a dynamic General Manager to join our team. As a General Manager, you will be responsible for overseeing the overall operations of our Food & Beverage outlets, ensuring exceptional guest satisfaction, and driving business growth.

Key Responsibilities:

  • Lead and develop a high-performing team of managers and staff.
  • Act as a coach to improve the performance of all restaurant personnel.
  • Meet financial objectives by controlling costs and driving revenue growth.
  • Ensure a high level of guest satisfaction and cultivate return business.
  • Develop and uphold restaurant standard operating procedures.
  • Control quality of all food and beverage product.
  • Ensure successful maintenance program is in place at the restaurant.
  • Work within standards of the law to protect the business and all employees.
  • Maintain safe, secure, and healthy properties by establishing, following, and enforcing sanitation standards and procedures.
  • Takes ownership of the restaurant and makes decisions based on the good of the company and all employees.
  • Use provided tools to analyze business patterns, labor trends, and sales history to make smart and effective business decisions.
  • Gauge the morale of staff in the restaurant and implement measures to keep employees happy and minimize turnover.
  • Meet guests and develop relationships to manage the restaurant from a promotional angle.
  • Uphold all human resources best practices as it pertains to coaching, counseling, disciplinary, hiring, and terminations.
  • Follow and ensure compliance of all Commune policies and standard operating procedures as outlined in the Employee Handbook.
  • Acts as an ambassador to Commune Culture.

Requirements:

  • 3 to 5 years of experience in management capacity.

Certification Knowledge:

  • TIPS certification.