Customer Service Representative

3 weeks ago


Rio Rancho, New Mexico, United States Jeremy Dudar - State Farm Agent Full time
Job Overview
As a Customer Service Representative on our State Farm Agent team, you will play a vital role in providing exceptional customer experiences. You will be responsible for establishing strong relationships with customers, responding to their inquiries, and educating them about insurance options. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide prompt and accurate customer service, responding to inquiries and resolving issues in a timely manner.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Work collaboratively with the team to achieve sales and customer satisfaction goals.
  • Stay up-to-date on product knowledge and industry trends to provide expert advice to customers.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Self-motivated and results-driven with a strong desire to succeed.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

What We Offer
  • Competitive hourly pay plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience and growth opportunities within our agency.

About Our Agency
Our State Farm Agent team is dedicated to providing exceptional customer service and building strong relationships with our customers. We are a dynamic and growing agency, and we are looking for motivated and customer-focused individuals to join our team. If you are passionate about delivering outstanding customer experiences and have a strong desire to succeed, we encourage you to apply for this exciting opportunity.

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