Customer Engagement Specialist

2 months ago


Rio Rancho, New Mexico, United States Staff My Agency Full time
STAFF MY AGENCY - Customer Service Sales Representative:

Are you dedicated to providing outstanding customer support and possess a knack for identifying client needs? Join our team as a Customer Service Specialist at STAFF My Agency to enhance the client experience.

Position Overview:

We are looking for a compassionate individual to become part of our agency team and work alongside the agency owner to strengthen client relationships. You will execute client contact strategies, evaluate loyalty programs, and pursue ongoing enhancements in client satisfaction.

Qualifications:
  • Prior experience in customer service
  • Ability to cross-sell various insurance products
  • Must obtain Property & Casualty license within 30 days.
Licensing may be mandated based on state regulations.
  • Proficient in PC software and Microsoft Office Suite
  • Skilled in data analysis
  • Able to mentor team members
  • Valid driver's license
You will work collaboratively with a team in an office setting, with occasional weekend and evening shifts.

As a Customer Loyalty Specialist, you will play a vital role in the growth of our esteemed STAFF My Agency. Begin your career with us and lay the foundation for a successful future.

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