Customer Service Representative
6 hours ago
Caliber Collision Centers is seeking a highly skilled Customer Service Consultant to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service, ensuring timely and efficient repairs, and maintaining a safe and productive work environment.
Key Responsibilities:
- Provide world-class customer service to internal and external customers
- Assist Collision Estimators with drop-offs, mapping, and photographing vehicles
- Arrange customer transportation and prepare paperwork
- Perform active customer deliveries and communicate effectively with customers, clients, teammates, and vendors
Benefits of Joining Caliber Collision Centers:
- Immediate eligibility for medical, dental, and vision benefits
- Industry comparable pay, paid weekly, and eligible for overtime
- Paid vacation and holidays, accruing from day one
- Career growth opportunities, promoting from within
- A career for life, with hands-on experience in a production shop
Requirements:
- 2+ years of customer-facing experience, sales experience a plus
- Valid driver's license and eligibility for company insurance coverage
Abilities, Skills, and Knowledge:
- Ability to perform consistent physical activity, including reaching, kneeling, bending, and lifting objects over 50 lbs
- Passion for learning the collision industry
- Ability to understand instructions, written and verbal
- Prioritization of competing tasks and adaptability in a fast-paced environment
- Providing personable, friendly customer service to internal and external customers
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