Customer Service Ambassador

4 weeks ago


Rio Rancho, New Mexico, United States Chalmers Ford Inc Full time

Job Description

At Chalmers Ford Inc, we are seeking a highly skilled and friendly Automotive Showroom Greeter to join our team. As a front-line representative, you will be responsible for greeting customers, answering basic inquiries, and directing them to the appropriate party.

Key Responsibilities:

  • Greet showroom customers and determine the nature of their visit.
  • Obtain and record basic demographic information about each customer using our sales control system.
  • Provide customers with brochures and other relevant information.
  • Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
  • Direct customers to the correct department and notify the appropriate salesperson that a customer is waiting.
  • Assist with telephone and clerical duties as needed.
  • Maintain a professional appearance at all times.

Requirements:

  • High school diploma or equivalent.
  • One to three months of related experience and/or training.


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