Turndown Service Expert

6 days ago


Knoxville, Tennessee, United States Aimbridge Hospitality Full time
Job Summary

The House Attendant-Turn Down provides exceptional turndown service for guest rooms, ensuring a comfortable and relaxing experience for our guests. This role involves cleaning and refreshing guest rooms as needed, performing other housekeeping duties, and maintaining high standards of personal appearance and grooming.

Responsibilities
  • Provide turndown service to assigned guest rooms and suites, ensuring a high level of cleanliness and attention to detail.
  • Clean and refresh guest rooms as needed, restocking supplies and linens as required.
  • Remove all trash and dirty linen from guest rooms, and keep all hallways, public areas, and closets clean, neat, and vacuumed.
  • Report any maintenance or repair issues to the Housekeeping Supervisor/Manager in a timely manner.
  • Handle items for Lost and Found in accordance with company standards.
  • Follow all procedures outlined by the Housekeeping Manager, and perform other duties as required.
Requirements
  • High School diploma or equivalent, and/or experience in a hotel or related field preferred.
  • Ability to convey information and ideas clearly, and to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful, high-pressure situations, and to be effective at listening to and understanding the concerns and issues raised by co-workers and guests.
About Us

Aimbridge Hospitality is a global leader in third-party hotel management, with a growing portfolio of over 1,550 hotels in all 50 states and 22 countries. Our associates are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.



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