Evening Housekeeping Attendant

1 week ago


Knoxville, Tennessee, United States Aimbridge Hospitality Full time

Job Overview

The Evening Housekeeping Attendant is responsible for providing exceptional turndown services for guest accommodations. This role involves cleaning and refreshing guest rooms as necessary, along with executing various housekeeping tasks as assigned.

Qualifications

  • High School diploma or equivalent; experience in hospitality or a related field is preferred.
  • Ability to communicate information and ideas effectively.
  • Quick and accurate decision-making skills when evaluating options.
  • Ability to perform well in high-pressure situations.
  • Strong listening skills to understand and address concerns raised by guests and colleagues.

Key Responsibilities

  • Approach all interactions with guests and team members in a courteous, service-oriented manner.
  • Maintain consistent attendance in line with Aimbridge Hospitality standards, adapting to the hotel's scheduling needs.
  • Uphold high standards of personal grooming and appearance, including wearing the designated uniform and name tag.
  • Adhere to Aimbridge Hospitality standards and regulations to promote safe and efficient hotel operations.
  • Deliver turndown services to designated guest rooms and suites.
  • Refresh and clean guest rooms as required.
  • Restock the necessary number of guest rooms during each shift.
  • Complete all pre-cleaning tasks, including organizing guest supplies, cleaning materials, and linens for the housekeeping cart.
  • Remove all waste and soiled linens from guest accommodations.
  • Ensure all hallways, public areas, and storage closets are kept clean, organized, and vacuumed.
  • Report any maintenance issues promptly to the Housekeeping Supervisor or Manager.
  • Handle lost and found items according to established procedures.
  • Follow all directives provided by the Housekeeping Manager.
  • Perform additional duties as required.

Company Overview

Aimbridge Hospitality is a leading global hotel management company, overseeing a diverse portfolio of over 1,550 hotels across all 50 states and 22 countries. Our commitment to exceptional guest service and outstanding results drives our associates to excel in a culture that fosters excellence.

Benefits

After an initial waiting period, full-time employees are eligible for a competitive benefits package, which includes:

  • Daily Pay options available.
  • Medical, Dental, and Vision Coverage.
  • Short-Term and Long-Term Disability Income.
  • Term Life and AD&D Insurance.
  • Paid Time Off.
  • Employee Assistance Program.
  • 401k Retirement Plan.


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