Medical Office Coordinator
5 days ago
About Crossroads
Crossroads is a leading provider of outpatient medication-assisted treatment (MAT) for patients with opioid use disorder (OUD). We pride ourselves in supporting our patients' medical and personal recoveries from substance use disorder.
Job Summary
We are seeking a highly skilled and compassionate Medical Office Coordinator to join our team. As a Medical Office Coordinator, you will play a critical role in providing exceptional patient care and administrative support to our medical and clinical staff.
Key Responsibilities
- Provide excellent customer service to patients, including checking in, receiving payments, and assisting with daily operations.
- Maintain a friendly and professional attitude towards patients, ensuring a positive experience.
- Guide new patients through the intake process, ensuring a smooth and efficient experience.
- Collect urine and saliva samples for patient drug screens as needed.
- Manage daily financial records and reports.
- Coordinate with medical and clinical staff to schedule intakes.
- Provide clerical and logistical support to the medical team.
- Oversee patient accounts and financial responsibilities.
Requirements
- High School Diploma or GED required.
- Customer Service experience in a fast-paced environment preferred.
- Experience in healthcare, addiction medicine, or office administration preferred.
- Lived addiction experience is a plus.
What We Offer
- A daily impact on many lives.
- Excellent training for those new to the field.
- Mileage reimbursement (if applicable) at the current IRS rate.
- Community events promoting belonging and education, including cookouts, fairs, parades, and holiday events.
- Opportunity to save lives every day.
- Subscription to a comprehensive benefits package for all employees.
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