Quality Assurance Specialist

2 weeks ago


Strongsville, Ohio, United States SGL Carbon Full time

About the Role:

This position is responsible for ensuring the maintenance and development of the local Quality Management system in accordance with ISO 1 and other relevant regulations and codes. The successful candidate will also be responsible for steering the Quality Assurance function at the Strongsville site, taking into account all relevant laws, regulations, standards, and state-of-the-art technology.

Key Responsibilities:

  • Develop and implement quality measures to ensure products meet specifications, and support the implementation of measures to prevent mistakes and ensure continuous improvement.
  • Optimize administrative processes within the department to improve efficiency and effectiveness.
  • Plan and optimize testing work steps in Incoming Inspection, Production, and Final Inspection to ensure product quality, testing results, and testing efforts.
  • Support shop foremen, workers, and design engineers in quality-related topics.
  • Support decisions on non-conforming materials and products in close cooperation with the Quality Manager and Production Manager.
  • Prepare, structure, and analyze material and product-related data from ongoing production to reduce quality problems, scrap, and rework, with the goal of continuous improvement of product quality and reduction of Costs of Poor Quality (COPQ).
  • Support the calculation and reporting of COPQ, quality issues, complaints, audit measures, improvements, and other quality-related topics on a monthly basis in close cooperation with the Quality Manager/Production Manager.
  • Support customer and supplier complaints regarding quality, packaging, and transport issues by coordinating all actions until closure.
  • Support the alignment of testing and quality activities with customers and suppliers, and prepare Quality Assurance and Quality Management Agreements.
  • Support the maintenance and development of the local Quality Assurance system in close collaboration with the Quality Manager.
  • Report to the Quality Manager and support the planning, preparation, and execution of internal and external System and Process Audits, as well as Supplier Audits.
  • Support the planning, preparation, and execution of external audits from customers and Notified Bodies, and follow up on audit measures and verify their effectiveness.
  • Support the planning, execution, and follow-up of approvals of new suppliers (Supplier Capability Analysis).
  • Act as the local contact person and coordinator for the control of quality documents, and administer local controlled documents and records in close cooperation with the Quality Manager.

Requirements:

  • Engineering degree (e.g. Chem Eng, Mech Eng, Industrial Eng).
  • Minimum 0-2 years of experience in Quality Control.
  • Familiarity with ISO 1, Quality, and Testing Methods.


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