Customer Service Representative
1 week ago
Elevate the customer experience at Modwash, where we strive to provide exceptional service and exceed our guests' expectations. As a Customer Service Team Member, you will be the face of our company, ensuring that every interaction is positive and memorable.
Key Responsibilities:
- Provide top-notch customer service to all guests, addressing their needs and concerns in a timely and professional manner.
- Assist both team members and customers, fostering a collaborative and supportive environment.
- Inform customers about the benefits of our membership packages, highlighting the value and convenience they offer.
- Navigate customers through the wash experience, ensuring a seamless and enjoyable process.
- Exceed service goals and sales, consistently delivering high-quality results.
- Maintain a clean and safe facility, adhering to company standards and protocols.
Requirements:
- High school diploma or equivalent.
- Customer service, retail sales associate, production associate, or car wash experience preferred but not required.
- Strong interpersonal skills, with the ability to work effectively with diverse groups.
- High energy and a positive outlook, with a willingness to adapt to changing situations.
- Ability to work a flexible schedule and work outdoors in various weather conditions.
What We Offer:
- Competitive hourly rate of $13.00.
- A dynamic and supportive work environment.
- Opportunities for growth and development within the company.
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