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Customer Service Representative

2 months ago

Erie, Pennsylvania, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and support.

Key Responsibilities:
  • Welcome and engage with customers, providing personalized service and support
  • Manage customer inquiries and concerns, resolving issues in a timely and professional manner
  • Process transactions and maintain accurate records
  • Collaborate with colleagues to achieve sales and customer satisfaction goals
  • Participate in visual merchandising and inventory management
Requirements:
  • High school diploma or equivalent
  • 1-2 years of retail experience in an apparel or service environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets
What We Offer:
  • Competitive hourly pay rate: $11.20
  • Team bonus and rewards program
  • Generous team member discount
  • Opportunities for career growth and development

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.