Customer Service Representative

1 week ago


Erie, Pennsylvania, United States Modern Industries Full time
{"Job Title": "Customer Service Representative", "Job Description": "Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Modern Industries. As a key member of our Heat Treat Division, you will be responsible for providing exceptional customer service, scheduling, and record retention.

Key Responsibilities
  • Provide professional verbal and written communication to customers and internal teams.
  • Review shipment documentation and invoice details for completeness and accuracy.
  • Schedule Heat Treat Orders and assist with expediting jobs throughout the plant.
  • Perform other duties as assigned.
Requirements
  • High school diploma or equivalent.
  • Proficient with Microsoft products and overall computer savvy.
  • Strong math skills and ability to work with a team.
  • Experience in manufacturing, inventory, and shipping/receiving preferred.
What We Offer

As a family-owned, locally operated business, we value our employees and offer a range of benefits, including health care and paid holidays. We also provide career growth opportunities to help our employees thrive and achieve their personal goals.

", "lang_code": "en-US"}

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