Sales and Customer Service Representative

4 weeks ago


North Reading, Massachusetts, United States Massage Envy Full time
Unlock Your Potential

At Massage Envy North Reading, we're on a mission to deliver exceptional experiences and grow our member base. As a Sales and Customer Service Associate, you'll play a vital role in helping us achieve this goal.

Key Responsibilities:

  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by scheduling services, answering phone calls, and addressing questions
  • Help grow and retain a client base through in-person and phone/email outreach

What We Offer:

  • Competitive base pay of $16-17/hour plus bonuses and commissions
  • 401(k) and paid time off for all employees
  • Employee referral bonus program and Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • Earn free massage, skincare, or stretch services and 30% off all products

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
  • Availability to work 2 nights, 2 days, and 1 weekend day

Join Our Team:

We're looking for passionate and dedicated individuals who share our commitment to delivering exceptional experiences and growing our member base. If you're ready to take your career to the next level, we'd love to hear from you.



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