Customer Service Representative

3 hours ago


Reading, Massachusetts, United States THE PAPER STORE Full time
Job Description

The Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will play a key role in achieving this goal by providing world-class service, meeting sales targets, and maintaining store visual standards.

Key Responsibilities:

  • Deliver outstanding customer service by utilizing the G.U.E.S.T. service approach
  • Process transactions accurately and efficiently at the Point of Sale
  • Stock shelves and maintain store visual standards
  • Participate in training and development programs to enhance skills and knowledge
  • Support sales efforts and initiatives across all business channels

Requirements:

  • Previous experience in specialty retail is preferred
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Ability to multitask and work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods of time and lift up to 50 lbs.


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