IT Process Improvement Specialist

2 weeks ago


Kennesaw, Georgia, United States Collabera Full time

Job Overview:

Position: IT Business Process Management

Location: Kennesaw, GA

Contract Duration: 12 months | Hybrid Work Environment

Compensation: $85 to $87 per hour

Role Summary:

  • Experience in business or technology, with a concentration in Business Process Management (BPM), Six Sigma, Design for Six Sigma (DFSS), and Lean methodologies being advantageous.
  • Familiarity with process-oriented technology frameworks such as the IT Infrastructure Library (ITIL) or similar. Relevant certifications are preferred.
  • Proven capability to think strategically while executing tactical initiatives. A strategic mindset with the ability to question existing practices, implement change, innovate solutions, and achieve measurable outcomes.
Preferred Qualifications:
  • Comprehension of Infrastructure Technology functions and associated processes.
  • Insight into Technology Services and the role of IT processes in supporting service lifecycles.
  • Knowledge of COBIT or other industry best practices. Certification is a plus.
  • Hands-on experience with Process Maturity Assessments such as CMMI, TIPA, or other standards based on ISI/IEC 15504. Certification is a plus.
  • Experience with ARIS (Architecture of Integrated Information Systems) modeling is a plus.
  • Familiarity with banking technology.
  • Six Sigma Green or Black Belt certification is advantageous.


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