IT Process Optimization Specialist

2 weeks ago


Kennesaw, Georgia, United States Collabera Full time

Position Overview:

Title: IT Business Process Management

Location: Kennesaw, GA

Contract Duration: 12 months | Hybrid Work Environment

Compensation: $85/Hr. to $87/Hr.

Role Summary:

The IT Business Process Management role focuses on enhancing operational efficiency through effective process management. The ideal candidate will possess a blend of business acumen and technical expertise, particularly in Business Process Management (BPM), Six Sigma methodologies, and Lean principles.

Key Responsibilities:

  • Utilize business and technology experience to drive process management initiatives.
  • Apply knowledge of process-based technology frameworks, such as ITIL, to improve service delivery.
  • Demonstrate strategic thinking and tactical execution to challenge existing processes and implement innovative solutions.

Preferred Qualifications:

  • Familiarity with Infrastructure Technology functions and their operational processes.
  • Understanding of Technology Services and the integration of IT processes within service lifecycles.
  • Experience with COBIT or similar best practices; relevant certifications are advantageous.
  • Hands-on experience with Process Maturity Assessments like CMMI or TIPA, adhering to ISI/IEC 15504 standards.
  • Proficiency in ARIS (Architecture of Integrated Information Systems) modeling is a plus.
  • Knowledge of banking technology systems.
  • Possession of Six Sigma Green or Black Belt certification is preferred.

This position offers opportunities for relocation.



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