IT Process Optimization Specialist
2 weeks ago
Position Overview:
Title: IT Business Process Management
Location: Kennesaw, GA
Contract Duration: 12 months | Hybrid Work Environment
Compensation: $85/Hr. to $87/Hr.
Role Summary:
The IT Business Process Management role focuses on enhancing operational efficiency through effective process management. The ideal candidate will possess a blend of business acumen and technical expertise, particularly in Business Process Management (BPM), Six Sigma methodologies, and Lean principles.
Key Responsibilities:
- Utilize business and technology experience to drive process management initiatives.
- Apply knowledge of process-based technology frameworks, such as ITIL, to improve service delivery.
- Demonstrate strategic thinking and tactical execution to challenge existing processes and implement innovative solutions.
Preferred Qualifications:
- Familiarity with Infrastructure Technology functions and their operational processes.
- Understanding of Technology Services and the integration of IT processes within service lifecycles.
- Experience with COBIT or similar best practices; relevant certifications are advantageous.
- Hands-on experience with Process Maturity Assessments like CMMI or TIPA, adhering to ISI/IEC 15504 standards.
- Proficiency in ARIS (Architecture of Integrated Information Systems) modeling is a plus.
- Knowledge of banking technology systems.
- Possession of Six Sigma Green or Black Belt certification is preferred.
This position offers opportunities for relocation.
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