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HR Representative II-Contingent/Non Benefit Eligible

2 months ago


Livonia, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled HR Representative II-Contingent/Non Benefit Eligible to join our team at Trinity Health. This role will provide exceptional support to our colleagues and managers, ensuring a high-quality HR service delivery experience.

Key Responsibilities
  • Provide consultation and guidance on HR policies and procedures to managers and colleagues.
  • Manage escalated colleague issues and complex inquiries, ensuring timely and effective resolution.
  • Support the HR Shared Services environment, providing expertise on HRIS and process integration.
  • Collaborate with functional areas within HRSC, Total Rewards Benefits, and Payroll Departments to ensure seamless service delivery.
  • Develop and maintain sustainable, efficient, and effective processes for supported RHM's within guaranteed service level agreements.
Requirements
  • High School diploma and three (3) years of experience in an HR specialist or customer support role in a high-volume work environment.
  • Associate's degree in Business Administration, Business Systems, Human Resources, or related field preferred.
  • Basic knowledge of HRIS (i.e. Workday) and processes, with understanding of downstream impact of transactions to benefits, pay, and other areas.
  • Excellent communication, human relations, and interpersonal skills, with ability to work independently and prioritize workload.
  • Demonstrated proficiency in MS Office Suite.
Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We integrate diversity, equity, and inclusion in all that we do, and we are committed to creating a workplace that is inclusive and respectful of all colleagues and patients.