HR Representative

2 weeks ago


Livonia, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented HR Representative to join our team at Trinity Health. As an HR Representative, you will serve as the first point of contact for employees, vendors, and other stakeholders, providing support and resolution for HR inquiries and issues.

Key Responsibilities
  • Process colleague position status change requests, tuition reimbursement applications, and audit HR transactions
  • Provide telephone support and various HR administrative work as assigned
  • Investigate and resolve general issues related to HR processes and procedures
  • Maintain strict confidentiality of data and information
  • Initiate workflow for the department by creating and assigning cases to functional areas within the HR Service Center
  • Work under the supervision of the Manager, utilizing knowledge of Health and Welfare, FMLA, Workers Compensation, I-9 regulations, open enrollment, JCAHO, and other related laws/procedures
  • Identify and classify employee documents utilizing forms mapping tools and established departmental procedures
  • Operate data capture technology to extract and import digitized documents into document management system
  • Assist other functional areas of the HR Service Center and the organization for open enrollment, benefit eligibility, leaves of absence, employment data changes, workers compensation, performance reviews, licensure reviews, etc.
Requirements
  • High School diploma with two (2) years of experience in an HR administrative or customer support role in a high volume work environment
  • Proficient knowledge of HRIS, HR processes, and the downstream impact of transactions to benefits, pay, and other areas
  • Familiarity with PeopleSoft, Kronos time and attendance, and Case Management system
  • Excellent communication skills, including strong listening and comprehension skills, and excellent human relations and interpersonal skills
  • Strong analytic, problem-solving, judgment, critical thinking, and conflict resolution skills
  • Flexibility and ability to manage competing tasks of differing priorities
  • Ability to effectively interact and successfully represent the Department with higher level managers, other various departments, functional areas, and Health Ministries
Working Conditions

The HR Representative will work in a typical office environment with a well-lit, temperature-controlled space. The area will be free from hazards, and the representative will be able to travel to various Trinity Health sites as needed.

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.


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