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Office Coordinator

2 months ago

Virginia Beach Virginia, United States DBS Staffing Services, Inc. Full time
DBS Staffing Services, Inc.

is currently in search of a dynamic and detail-oriented professional to become a part of our client's workforce as an Office Coordinator / Client Relations Specialist.

As a family-operated staffing agency, we are committed to linking skilled individuals with esteemed organizations seeking dependable and proficient personnel.

In this position, you will deliver administrative assistance across various divisions while also acting as a liaison for client inquiries and issues.

Key Responsibilities

  • Manage and redirect incoming phone calls, take messages, and respond to client inquiries.
  • Provide administrative support to multiple departments, including data management, filing, and scheduling.
  • Efficiently process client orders, returns, and exchanges in a timely manner.
  • Address client complaints or concerns with professionalism and a customer-centric approach.
  • Possess the capability to oversee the customer service department during the absence of higher management.
  • Handle customer service tasks such as invoicing, order processing, and payment posting.
  • Proficiency in Excel and experience with accounting-related data entry is preferred.
  • Exhibit versatility in handling various tasks.
Qualifications

  • High school diploma or equivalent required.
  • Prior experience in an administrative capacity; customer service experience is advantageous.
  • Exceptional communication skills, both written and verbal.
  • Strong organizational skills and ability to multitask effectively.
  • Proficient in computer applications, including Microsoft Office Suite.
  • Typing speed of 50 words per minute or higher.
  • Customer-oriented mindset with the ability to manage inquiries and concerns with professionalism and empathy.
  • Detail-oriented with a commitment to maintaining accurate records.