Medical Office Coordinator

4 weeks ago


Virginia Beach, Virginia, United States US Oncology Network-wide Career Opportunities Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at US Oncology Network-wide Career Opportunities. As a Patient Services Coordinator, you will play a critical role in ensuring the smooth operation of our medical offices in Virginia Beach and Norfolk.

Key Responsibilities
  • Provide exceptional patient service by greeting patients and visitors, checking them in, and informing clinical staff of patient arrival.
  • Collect and process patient paperwork, update demographics and insurance information, and collect co-pays and balances.
  • Answer and respond to routine questions, route to appropriate personnel, or take thorough messages, and communicate messages in an accurate and timely manner.
  • Check patients out after examination, schedule returning appointments, and provide patients with appointment details.
  • Record patient cancellations and missed appointments, reschedule appointments, and notify appropriate staff.
  • Provide general administrative support by filing charts and forms, maintaining the lobby area, and ordering office supplies.
  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient records.
Requirements
  • Receptionist or office experience preferred.
  • 3 years of medical office experience with scheduling background in a busy practice strongly preferred.
  • Proficiency with computer systems and Microsoft Office required.
  • High school diploma or equivalent.
  • Must be willing to travel to other office locations if needed.


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