Customer Service Representative

3 days ago


Lisle, Illinois, United States Domino's Franchise Full time
{"Job Title": "Customer Service Representative", "Job Description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Franchise team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities
  • Provide prompt and courteous service to customers via phone, email, and in-person.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain a thorough knowledge of our menu and services to effectively answer customer questions.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to enhance customer service skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including evenings and weekends.
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

", "Company Overview": "Domino's Franchise is a leading provider of pizza delivery and carryout services. We are committed to providing our customers with high-quality products and exceptional customer service. Our team members are the backbone of our success, and we are seeking individuals who share our values and are passionate about delivering an outstanding customer experience."}

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