Customer Service Representative

3 days ago


Lisle, Illinois, United States Green Envee Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Customer Support representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, and live chat
  • Assist customers with orders, resolve issues, and provide solutions to their concerns
  • Update inventory systems, manage orders, and perform administrative tasks
  • Collaborate with the team to achieve sales goals and improve customer satisfaction
  • Stay up-to-date with product knowledge, company policies, and industry trends
Requirements
  • Excellent verbal and written communication skills
  • Strong phone etiquette and customer service skills
  • Typing skills - minimum 60 wpm
  • Resourceful and quick learner
  • Good computer and internet skills
  • Upbeat and energetic attitude
  • Google Sheets/Docs proficiency
  • Negotiation and communication skills for purchasing from vendors
What We Offer

As a Customer Support representative at Green Envee, you will have the opportunity to work in a fast-paced and dynamic environment, collaborate with a talented team, and contribute to the growth and success of our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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