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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Provide top-notch customer service to wholesale and retail customers, responding to their inquiries and resolving any concerns in a timely and professional manner.
- Work closely with customers to understand their needs and preferences, and make recommendations on Sherwin-Williams products that meet their requirements.
- Stay up-to-date with product features, pricing, and promotions to ensure accurate information is provided to customers.
- Collaborate with store associates to achieve sales goals and maintain a high level of customer satisfaction.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
As a Sherwin-Williams employee, you will enjoy a comprehensive benefits package, including health, dental, and vision coverage, flexible spending accounts, disability coverage, and more. You will also have access to a generous time-off package, including paid parental leave, medical leave, vacation, and holidays.
RequirementsTo be successful in this role, you will need:
Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.Strong product knowledge and a passion for delivering exceptional customer experiences.Ability to work in a fast-paced environment and adapt to changing priorities.High school diploma or equivalent required; associate's or bachelor's degree preferred.How to ApplyReady to take the next step in your career? Apply now to become a part of our dynamic team at Sherwin-Williams. We look forward to reviewing your application and discussing this opportunity further.
