Guest Services Coordinator

4 weeks ago


Avenel, New Jersey, United States 874 US 1 LLC Full time
Position Overview

The Holiday Inn Express of Woodbridge is in search of dedicated customer service experts to fill the role of Front Desk Agent. If you excel in a dynamic setting and enjoy enhancing the guest experience, we invite you to consider this opportunity. Individuals who are driven and possess outstanding interpersonal skills are encouraged to explore the potential for advancement within our organization.

**Important Note**: Candidates must be prepared to work a variety of shifts, including weekdays, weekends, and holidays:

Morning Shift: 7:00 a.m. – 3:00 p.m.

Evening Shift: 3:00 p.m. – 11:00 p.m.

Flexible Mid-shifts (e.g., 9:00 a.m. – 5:00 p.m., 12:00 p.m. – 8:00 p.m.)

Please refrain from applying if you cannot accommodate the required flexible hours.

Key Responsibilities:
  • Exhibit a proactive approach and exceptional communication abilities in a crucial and visible position.
  • Assist guests with check-in and check-out processes, as well as managing reservations efficiently.
  • Address guest inquiries and resolve concerns promptly, maintaining a friendly and professional demeanor.
  • Work collaboratively with team members and other departments to foster a positive workplace atmosphere.
  • Go above and beyond to ensure guests feel welcomed, informed, and cared for throughout their stay.
  • Experience with Opera software is advantageous.
  • *Flexibility to work varied hours, including nights, weekends, and holidays, is essential.*


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