Customer Service Representative
2 days ago
We are a fast-paced, family-friendly veterinary practice dedicated to providing exceptional care to the pets of our community.
We are seeking a personable and compassionate individual to join our team as a Customer Service Representative. As a key member of our staff, you will play a vital role in delivering high-quality care to our clients and pets.
Responsibilities- Greet clients and patients, and notify technical staff of their arrival.
- Process payments, check in/out patients, and answer phone calls.
- Act as a liaison to effectively communicate information between clients and medical staff.
- Coordinate and schedule appointments, and confirm them with clients.
- Maintain accurate client/patient accounts, and update records as necessary.
- 2 years of customer service experience (required)
- 1 year of experience in a veterinary clinic (required)
- Comprehensive medical, dental, and vision insurance
- 401(k) matching
- Generous holidays and paid time off
- Career development programs
- Robust health and wellness initiatives
- Employee referral bonus programs
We value diversity, equity, and inclusion, and strive to create a culture where every team member feels a strong sense of belonging and is empowered to thrive.
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