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Customer Service Ambassador

2 months ago

Avenel, New Jersey, United States Amerivet Services LLC Full time
About the Role

We are a fast-paced, family-friendly veterinary practice dedicated to delivering high-quality care to our clients and their pets. As a Customer Service Ambassador, you will be an integral part of our team, contributing to our welcoming and compassionate work culture.

Key Responsibilities
  • Greeting and Client Communication: Greet clients and patients as they arrive for appointments, and ensure a smooth and efficient check-in process.
  • Client Account Management: Process payments, maintain accurate client/patient accounts, and update records as necessary.
  • Communication and Liaison: Act as a liaison between clients and medical staff, effectively communicating information and ensuring seamless communication.
  • Scheduling and Coordination: Coordinate and schedule appointments, identify potential emergencies, and confirm appointments to ensure timely and efficient service.
  • Clinic Maintenance: Maintain hospital cleanliness and ensure a safe and healthy environment for clients and staff.
Requirements
  • Customer Service Experience: 2 years of customer service experience required.
  • Veterinary Clinic Experience: 1 year of experience in a veterinary clinic setting required.
About AmeriVet Services LLC

AmeriVet Services LLC is a comprehensive veterinary practice dedicated to providing exceptional care to our clients and their pets. We prioritize our team members' well-being, offering a range of benefits, including comprehensive medical, dental, and vision insurance, 401(k) matching, generous holidays and paid time off, career development programs, and robust health and wellness initiatives.