Restaurant Operations Manager

4 days ago

Mt Sterling, United States McDonald's Full time
About Us

We are a dynamic and customer-focused team dedicated to delivering exceptional service in a fast-paced environment. Our independently owned and operated McDonald's restaurant prides itself on fostering a friendly and inclusive workplace where employees can develop their skills and advance their careers.

Position Overview

We are seeking a motivated and enthusiastic General Manager in Training (GMIT) to join our team. This role is designed for individuals who aspire to become the General Managers of our restaurants. The GMIT will undergo comprehensive training to learn all aspects of restaurant management, including operations, customer service, and team leadership.

Responsibilities
  • Run a profitable restaurant and ensure it meets McDonald's critical customer standards of Quality, Service, and Cleanliness.
  • Work with the leader to set the restaurant's goals and create a plan to achieve them.
  • Hire and develop Department and Shift Managers to ensure the restaurant has the right team to lead into the future.
  • Lead a team of Department Managers, helping them set their own goals, following up on their progress, and providing coaching and direction to improve their Departments.
Qualifications
  • Previous experience in a leadership or management role, preferably in the restaurant or hospitality industry.
  • Strong interpersonal and communication skills, with the ability to lead and motivate a diverse team.
  • Excellent organizational and time management abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic understanding of financial management and budgeting principles.
  • Willingness to work flexible hours, including nights, weekends, and holidays.
  • Commitment to upholding McDonald's standards and delivering exceptional customer service.
  • Willingness to relocate within the Springfield area for the duration of training and beyond, if necessary.
Benefits
  • Paid vacation
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Medical, dental, and vision coverage
  • Short- and Long-Term Disability, life, and accident insurance
  • Bonus Payouts Based on KPIs and Green Fees
  • Service awards
  • Employee Resource Connection
  • AND MORE

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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