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Restaurant Operations Manager

2 months ago

Mt Sterling, United States McDonald's Full time
About Us

At McDonald's, we're dedicated to delivering exceptional customer service in a fast-paced environment. Our independently owned and operated restaurants pride themselves on fostering a friendly and inclusive workplace where employees can develop their skills and advance their careers.

Position Overview

We're seeking a motivated and enthusiastic General Manager Trainee to join our team. This role is designed for individuals who aspire to become the General Managers of our restaurants. The General Manager Trainee will undergo comprehensive training to learn all aspects of restaurant management, including operations, customer service, and team leadership.

Key Responsibilities
  • Run a profitable restaurant and ensure it meets McDonald's critical customer standards of Quality, Service, and Cleanliness.
  • Work with the restaurant leader to set goals and create a plan to achieve them.
  • Hire and develop Department and Shift Managers to ensure the restaurant has the right team to lead into the future.
  • Lead a team of Department Managers, helping them set their own goals, following up on their progress, and providing coaching and direction to improve their Departments.
Qualifications
  • Previous experience in a leadership or management role, preferably in the restaurant or hospitality industry.
  • Strong interpersonal and communication skills, with the ability to lead and motivate a diverse team.
  • Excellent organizational and time management abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic understanding of financial management and budgeting principles.
  • Willingness to work flexible hours, including nights, weekends, and holidays.
  • Commitment to upholding McDonald's standards and delivering exceptional customer service.
  • Willingness to relocate within the area for the duration of training and beyond, if necessary.
Benefits
  • Paid vacation
  • Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
  • Medical, dental, and vision coverage
  • Short- and Long-Term Disability, life, and accident insurance
  • Bonus Payouts Based on KPIs and Green Fees
  • Service awards
  • Employee Resource Connection
  • AND MORE