Restaurant Operations Manager

3 days ago


Sterling, Illinois, United States Wendy's Full time
Lead a High-Performing Team

As a General Manager at Wendy's, you will be responsible for leading a multi-talented team under the guidance of the District Manager. Your primary focus will be on managing the daily operations and staff of a Wendy's restaurant, with a specific emphasis on staffing, training, and scheduling. This will enable you to build and retain a top-performing team.

Key Responsibilities:
  • Identify and Develop Talent: You will be responsible for identifying 5-Star talent and placing them in the right positions at the right time through effective scheduling.
  • Support the Management Team: You will support the management team in providing coaching and development to the team, creating a fun and inviting work environment where team members feel respected and valued.
  • Operational Excellence: You will support all people and operations areas for a Wendy's restaurant, ensuring that fresh food is prepared and served to our customers every day and night.
  • Customer Focus: You will treat customers like family, providing great food, great service, and a great overall experience that keeps them coming back.
  • Shift Excellence: You will show Shift Managers and Crew Members how to do it right, ensuring every shift is better than the last.
  • Leadership: You will give and take direction like a pro, demonstrating your ability to lead and manage in a fast-paced environment.
  • Business Results: You will be key to increasing store sales and profit goals.
What We're Looking For:
  • Leadership Experience: A minimum of two years of experience leading people, preferably in a food service environment.
  • Education: A high school diploma or GED, with some college experience or military background a plus.
  • Operational Skills: Demonstrated ability to lead and manage operations in a fast-paced environment, with knowledge of food safety procedures and standards.
  • Availability: Flexible work availability, including the ability to travel to other locations as needed.
What You'll Need to Do:
  • Travel: You will need to travel to other locations, including restaurants and area offices.
  • Physical Demands: You will need to stand for long periods, bend, kneel, and lift 25 to 50 pounds.
  • Weather Conditions: You will need to handle weather-related moments, such as rain at the drive-thru or taking out the trash in the summer.
  • Equipment Familiarity: You will need to be familiar with restaurant equipment, including grills, registers, and computers.

We are a proud equal opportunity employer, welcoming all races, religions, nationalities, genders, and the LGBTQ+ community. We provide reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.



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