Transformation Lead

2 weeks ago


San Jose, California, United States TEKsystems Full time
Role Overview

The Change Manager will be pivotal in steering the Customer Excellence Change Management strategy, ensuring seamless transitions and effective communication throughout the organization.

Key Responsibilities
  • Develop and Implement Training Initiatives: Design and roll out comprehensive training programs to enhance stakeholder engagement.
  • Conduct Impact and Change Assessments: Gather and consolidate data to evaluate the effects of changes across the organization.
  • Manage Stakeholder Relationships: Foster strong connections with stakeholders to facilitate impact assessment completion and secure necessary approvals.
  • Facilitate Training Sessions: Lead workshops and readouts to ensure clarity and alignment on change initiatives.
  • Identify and Mitigate Risks: Proactively address potential issues and communicate findings to PMO leads.
  • Collaborate with Cross-Functional Teams: Partner with Track leads, Service owners, and business transformation leads to provide insights and add value.
  • Educate Teams on Performance Metrics: Guide service owners and cross-functional teams on performance measures and the effective use of CRM tools.
  • Drive Large-Scale Change Efforts: Utilize change management principles and tools to enable significant organizational transformations.
  • Exhibit Strong Communication Skills: Demonstrate exceptional written, verbal, and listening abilities to convey information effectively.
  • Experience Requirements: Minimum of 5 years in Supply Chain and 7-10 years in managing programs and cross-functional teams.
  • Influence and Leadership: Ability to inspire and align others towards a common vision.
  • Detail-Oriented Self-Starter: Organized and proactive in approach to work.
About TEKsystems

As a leader in transformation, TEKsystems collaborates with clients to harness innovative ideas and solutions, capitalizing on new opportunities. With a robust team of 80,000 professionals, we partner with over 6,000 clients, including a significant portion of the Fortune 500, across North America, Europe, and Asia.

Our expertise spans Full-Stack Technology Services, Talent Services, and practical applications, enabling us to work alongside forward-thinking leaders to drive impactful change.

TEKsystems is an Allegis Group company and an equal opportunity employer, committed to considering all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.


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