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Transformation Manager
2 months ago
The Change Manager will be responsible for leading the Customer Excellence Change Management strategy, ensuring seamless transitions and stakeholder engagement throughout the process.
Key Responsibilities- Implement Change Management Strategies: Develop and execute comprehensive training programs to support change initiatives.
- Impact Assessment: Gather and consolidate assessments to understand the effects of changes on various stakeholders.
- Stakeholder Management: Build and maintain relationships with stakeholders to facilitate impact assessment completion and secure necessary approvals.
- Facilitation: Conduct training sessions, workshops, and readouts to ensure all parties are informed and aligned.
- Risk Management: Identify potential risks and issues, communicating effectively with PMO leads to mitigate them.
- Consultative Partnership: Collaborate with Track leads, Service owners, and business transformation leads to provide insights and add value.
- Education and Training: Educate service owners and cross-functional teams on performance metrics and operational expectations.
- Change Management Expertise: Leverage experience in large-scale organizational change efforts, applying relevant principles and tools.
- Communication Skills: Exhibit excellent written, verbal, and listening skills to convey information effectively.
- Experience Requirements: Minimum of 5 years in Supply Chain and 7-10 years in program management and cross-functional team leadership.
- Influencing Skills: Demonstrate the ability to inspire and influence others towards a common vision.
- Organizational Skills: Be a self-starter with a keen attention to detail and strong organizational capabilities.
TEKsystems is a leader in transformation, partnering with clients to activate innovative ideas and solutions. With a workforce of 80,000 and collaborations with over 6,000 clients, including a significant portion of the Fortune 500, we operate across North America, Europe, and Asia.
As a frontrunner in Full-Stack Technology Services and Talent Services, we collaborate with forward-thinking leaders to drive impactful change.
TEKsystems is an equal opportunity employer, considering all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
