Current jobs related to Financial Customer Service Representative - Lincoln, Nebraska - Fidelity Investments

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial GroupAre you ready to embark on a career that offers limitless growth opportunities and a proven system for success?As a Customer Service Representative with Symmetry Financial Group, you'll have the chance to build a business that generates system-driven income and allows you to reach your full potential.Our...

  • Customer Service Representative

    1 week ago

    Lincoln, Nebraska, United States Security Financial Services Full time

    We're a company of passionate individuals dedicated to making a difference in people's lives. At Security Financial Services, we're committed to advancing our mission of helping people through difficult times.As a Certified B Corporation, we prioritize our people, community, and planet. Our team members are vibrant and passionate, working together to create...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Bryan Health Full time

    We are seeking a skilled Customer Service Representative to represent Patient Financial Services (PFS) by answering phone inquiries and responding to written and face-to-face inquiries related to billing. Key responsibilities include:Key Responsibilities:Answering phone inquiries related to billingResponding to written and face-to-face inquiries related to...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Fidelity Investments Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries and concerns in a timely and professional manner.As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Security First Bank Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Security First Bank. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a Customer Service Representative to join our team at Fidelity Investments. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.Key Responsibilities:Provide customer...

  • Customer Service Representative

    1 month ago

    Lincoln, Nebraska, United States Security First Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Security First Bank. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling financial transactions, and ensuring that our customers have a positive banking...

  • Customer Service Representative

    1 week ago

    Lincoln, Nebraska, United States PNC Full time

    Job DescriptionDeliver Exceptional Customer ServiceAs a Customer Service Representative at PNC, you will be responsible for providing exceptional customer service to our clients. This includes accurately performing high-volume customer banking transactions, educating customers on new technology, and developing banking product referral opportunities through...

  • Insurance Service Representative

    1 week ago

    Lincoln, Nebraska, United States Happ Financial Services, Inc Full time

    Job Title: Insurance Service RepresentativeJob Summary:At Happ Financial Services, Inc, we are seeking a highly skilled Insurance Service Representative to join our team. As an Insurance Service Representative, you will be responsible for providing exceptional support to policyholders by addressing their queries, concerns, and needs with accuracy and...

  • Customer Service Representative

    2 months ago

    Lincoln, Nebraska, United States Union Bank & Trust Company Full time

    Job SummaryAt Union Bank & Trust Company, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing financial transactions, and promoting our bank's products and services.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Fidelity TalentSource LLC Full time

    Job Overview:We are seeking a highly motivated and customer-focused individual to join our customer service team in Omaha, NE. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving their issues, and helping them achieve their financial goals.Key Responsibilities:Establish and maintain...

  • Customer Service Representative/Teller

    2 weeks ago

    Lincoln, Nebraska, United States Security First Bank Full time

    Job Title: Customer Service Representative/TellerAre you looking for a career where you have evenings off to do the things that you enjoy? Do you like a professional office environment with Federal Holidays and Sundays off? We are seeking a friendly and smiling face to join our customer service team.About the Role:The Customer Service Representative assists...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Nelnet Full time

    Nelnet is a leading provider of student loan servicing solutions, committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in helping customers navigate their student loan journey. Your primary responsibility will be to provide timely and accurate assistance to customers, addressing their...

  • Customer Service Representative

    4 weeks ago

    Lincoln, Nebraska, United States Security First Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Security First Bank. As a key member of our Proceed Finance team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    7 days ago

    Lincoln, Nebraska, United States Union Bank & Trust Full time

    At Union Bank & Trust, we are committed to providing exceptional customer service and building long-lasting relationships with our customers. We are currently seeking a highly motivated and customer-focused individual to join our team as a Teller (Part-Time) in one of our multiple locations. As a Teller, you will serve as the primary point of contact for...

  • Customer Service Representative/Teller

    2 weeks ago

    Lincoln, Nebraska, United States Security First Bank Full time

    Job DetailsJob Location: Lincoln Red Rock - Lincoln, NEPosition Type: Full-timeEducation Level: High SchoolTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceDescription:We are seeking a friendly and professional Customer Service Representative to join our team at Security First Bank. As a Customer Service Representative, you will be...

  • Insurance Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Independent Insurance Agents of Nebraska Full time

    Job Title: Personal & Commercial Lines Customer Service RepresentativeAt Independent Insurance Agents of Nebraska, we are seeking a highly skilled and customer-focused Personal & Commercial Lines Customer Service Representative to join our team.Responsibilities:Provide exceptional customer service by handling personal and commercial lines insurance coverage...

  • Customer Service Representative

    2 months ago

    Lincoln, Nebraska, United States Handyman Connection Full time

    Join Handyman Connection, a locally owned and operated Home Improvement Company, as a Customer Service Representative. Our customers love us, with over 50% repeat/referral customer base. We're seeking additional office support for our growing business. As a Customer Service Representative, you'll be responsible for providing excellent customer service,...

  • Customer Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Cornhusker Bank Full time

    Job DescriptionAt Cornhusker Bank, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, processing transactions, and maintaining accurate records.Key Responsibilities:Process customer transactions, including receiving...

  • Customer Service Representative

    2 months ago

    Lincoln, Nebraska, United States Tabitha Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tabitha. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues...

Financial Customer Service Representative

2 months ago

Lincoln, Nebraska, United States Fidelity Investments Full time
Job Overview:

Financial Customer Service Representative - Bi-Lingual Opportunity

We are seeking a highly skilled and empathetic Financial Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and ensuring their overall satisfaction.

About the Role:

This is a full-time, primarily phone-based contact center position. You will be working from home, and we provide all the necessary equipment and resources to ensure your success. We are looking for individuals who are passionate about helping others, have excellent communication skills, and are proficient in both English and Spanish.

Key Responsibilities:

  • Establish rapport and show empathy with customers, making them feel valued
  • Effectively use internal resources to arrive at the right solution for the client
  • Demonstrate excellent customer service skills with perseverance to resolve issues and process transactions accurately
  • Define a problem clearly and raise concerns when necessary
  • Take initiative for acquiring the expertise and knowledge to effectively resolve customer issues
  • Assist customers with professionalism while following measurable business goals

Requirements:

  • Having a degree or customer service experience is helpful
  • Listening and empathy skills to support the challenges of our diverse customers
  • Excellent communications skills (both written and verbal) supporting customers through potentially multiple channels
  • A service-oriented attitude towards others and being a supportive teammate
  • Personal computer proficiency and typing skills
  • Pro-active problem-solving skills
  • Ability to manage challenging situations and conversations

Benefits:

We offer a range of benefits to support your career growth and well-being, including flexible work arrangements, comprehensive training programs, and opportunities for advancement.

Schedule:

This is a Monday to Friday, 40 hours per week position with open availability from 7:30am to 11:00pm CST. Overtime hours are encouraged during peak call periods.